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TERMS AND CONDITIONS

 

Welcome to ABD AL AZIZ Perfumes! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
 

1. Product Information
All products are carefully described and represented on our website. However, colours and sizes may vary slightly due to lighting and display settings.
 

2. Pricing
Prices are subject to change without notice. We strive to ensure all prices are accurate, but errors may occur. In such cases, we will notify you before processing your order.

3. Order Confirmation and Modifications

  • After placing an order, you will receive an order confirmation email. Please review the details carefully, and if you notice any discrepancies, contact us immediately.

  • Order Modifications: Once an order is placed, modifications (such as address changes or item adjustments) can only be made if the order has not yet been processed. Please contact us immediately if a change is needed.
     

4. Payment Methods
We accept various payment methods, including credit cards, debit cards, and online payment systems. All transactions are secure and encrypted.

5. Shipping Policy
We currently offer free shipping on all orders within India. For detailed information regarding processing times, shipping methods, and costs, please refer to our shipping policy.
 

6. Cancellation Policy
Cancellations are permitted only before the order has been shipped. For full details, please refer to our cancellation policy.

7. Return Policy
All sales are final on opened or used products due to health regulations. For defective or damaged items, please refer to our return policy for specific procedures.

8. Refunds
Refunds, if applicable, are processed within 5-7 business days of receiving the returned item. Refunds will be issued to the original payment method, with additional processing time depending on your payment provider.

9. Customer Service Availability
Our customer service team is available Monday through Friday, 11 AM to 6 PM, to assist you with any questions or concerns. You can reach us here.

10. Intellectual Property
All content on our website, including images, text, and logos, is the property of ABD AL AZIZ Perfumes and is protected by copyright and trademark laws. Unauthorized use is prohibited.

11. Limitation of Liability
ABD AL AZIZ Perfumes is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the purchase price of the item.

12. User Responsibilities
By using our website, you agree to:

  • Provide accurate and current information during checkout.

  • Avoid engaging in fraudulent activity, including false orders or returns.

  • Comply with all applicable laws regarding online conduct and acceptable content.
     

13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of [specific jurisdiction, e.g., Delhi].

14. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

15. Contact Us
If you have questions regarding our Terms and Conditions, please reach out to our customer service team for assistance.

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