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STORE POLICY

 

1. Product Information
All products are carefully described and represented on our website. However, colours and sizes may vary slightly due to lighting and display settings.
 

2. Pricing
Prices are subject to change without notice. We strive to ensure that all prices are accurate, but errors may occur. In such cases, we will notify you before processing your order.
 

3. Order Confirmation
After placing an order, you will receive an order confirmation email. Please review the details carefully. If you notice any discrepancies, contact us immediately.
 

4. Payment Methods
We accept various payment methods, including credit cards, debit cards, and online payment systems. All transactions are secure and encrypted.
 

5. Shipping Policy
We currently offer free shipping on all orders within INDIA. For detailed information regarding processing times, shipping methods, and costs, please refer to our shipping policy.
 

6. Return Policy
All sales are final on opened or used products due to health regulations. For defective or damaged items, please refer to our return policy for specific procedures.
 

7. Customer Service
Our customer service team is available Monday through Friday from 11 AM to 6 PM to assist you with any questions or concerns. You can reach us here.
 

8. Intellectual Property
All content on our website, including images, text, and logos, is the property of ABD AL AZIZ Perfumes and is protected by copyright and trademark laws. Unauthorized use is prohibited.
 

9. Limitation of Liability
ABD AL AZIZ Perfumes is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
 

10. Changes to Policy
We reserve the right to modify this store policy at any time. Any changes will be effective immediately upon posting on our website.

 


Privacy & Safety

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1. Data Protection
Your privacy is important to us. We will only collect and use your personal information in accordance with this Privacy Policy. We only collect information that is necessary for our dealings with you and will retain it only as long as required by law.
 

2. Data We Collect
To process your order, we may collect the following information:

  • Name

  • Email address

  • Postal and delivery addresses

  • Phone numbers

  • Payment details (credit/debit card information)

This information is used to fulfil your order, process payments, and notify you about delivery.
We securely retain customer data only for as long as required by law or to fulfill the purpose for which it was collected, such as order processing. After this period, the data is securely deleted or anonymized to protect customer privacy.
 

3. Sharing Your Information
We may share your name, phone number, email address, and address with third-party delivery services to ensure your product reaches you. We do not sell or rent your personal information for marketing purposes without your explicit consent. We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

  • Internal record keeping.

  • To improve our products and services.

  • To send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you provided.

  • To contact you for market research purposes, through email, phone, fax, or mail.

  • To customize the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable measures.
 

4. Data Usage Details​

Your privacy is important to us. We collect and use only the personal information necessary to process your orders and enhance your experience, retaining it securely for as long as required by law or for essential business purposes. In addition to sharing your information with third-party delivery services, we may work with third-party providers for limited purposes, such as marketing analytics, website hosting, and email communication on our behalf. We do not sell or rent your personal information for third-party marketing without your explicit consent, and any retained data is securely deleted or anonymized once it is no longer needed.
 

5. Security Measures
We implement appropriate technical and security measures to protect your information from unauthorized access or loss. All payment information is encrypted using Secure Socket Layer (SSL) technology. While we strive for maximum security, we advise against sending sensitive information via unencrypted communications

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6. Consent
By using our site and submitting your data, you consent to the collection and use of your information as outlined in this Privacy Policy.
 

7. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
 

8. Copyright
This Privacy Policy is protected by copyright. Unauthorized use or reproduction is prohibited and may result in legal action.

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